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Return/Exchange Policy

If you are not 100% satisfied with your purchase, simply return it for a full refund. You can return unopened packages up to 30 days from the purchase date for a full refund minus shipping charges.

If you would like to return or exchange an item, please mail the product using traceable mail to the address below. All return shipping costs are the responsibility of the customer.

ProCuffs Returns
10900 Research Blvd Suite 160-C
Austin TX 78759

Please include your original receipt and a note explaining the reason for the return and what you'd like us to do (exchange, credit or refund). After a return has been received, it will take 7-10 days to process and refunds will be issued in the original form of payment.

Please note Customer returns for non-damaged goods that received free shipping are subject to $5 restocking fee.